MUJI's Online E-Commerce (EC) team works tirelessly every day to add products to the online store at muji.ca. Some items may be removed periodically due to inventory, season, or discontinuation. Please note that with the current COVID-19 pandemic, all of our shipments have been significantly reduced and delayed.
If you would like to inquire about product availability in our various stores, please call your preferred store for an inventory check. You are welcome to inquire about the possibility of having the item(s) on hold for you for 24 hours. You can check our Store Info page for more information about hours of operation, and the stores' phone numbers.
If you would like to do an inventory check prior to placing your online order, please send an email to our EC Team at email@example.com and provide us with the following information:
- Product Name (& Variant):
- Product SKU #, Style Code (if available):
- Quantity Requested:
- Pickup (if pickup, please indicate preferred location) or Delivery Order (please indicate shipping address):
- Contact Information - name, phone number, email:
A member from our team will get back to you as soon as possible. If we do not have the requested product(s) available online yet, we will note your request for future consideration. At this time, we do not have the capacity to expedite any requests.