MUJI Canada's online store muji.ca offers delivery nationwide, with the exception of Quebec and the Territories (Yukon, Northwest, Nunavut), and some fulfillment location limitations.
Please see the following articles for more information:
When browsing muji.ca, on each product page, please note the section indicating Inventory fulfillment locations and their pickup/delivery limitations.
This photo shows that Atrium is available for Pickup and Delivery to Eastern Canada, and has a lot of stock available. Metrotown is available for Pickup and has high stock available. Our warehouse only offers delivery to all serviced areas in Canada, and has a lot of stock available.
Each order is fulfilled from a single fulfillment location, so all products must be available at one location at the time you place your order. If at least one product is unavailable, an error message like "we don't offer shipping to your address" may appear at the checkout pages. You may also be incurred extra shipping fees as the system will treat your order as separate shipments.
Current Inventory Fulfillment Locations for Delivery
- Delivery Only Location (Warehouse)
- Fulfills delivery orders for all serviced areas in Canada, including:
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- Ontario
- New Brunswick
- Nova Scotia
- Prince Edward Island
- Newfoundland and Labrador
- Fulfills delivery orders for all serviced areas in Canada, including:
- MUJI Atrium
- Fulfills delivery orders for customers located in Eastern Canada except Quebec, including:
- Manitoba
- Ontario
- New Brunswick
- Nova Scotia
- Prince Edward Island
- Newfoundland and Labrador
- Fulfills delivery orders for customers located in Eastern Canada except Quebec, including:
Examples
If you were located in Eastern Canada, and you wanted to order pens for delivery, all products must be available and in stock at either our Delivery Only location OR at our Atrium fulfillment location. If all products are available at both locations, then that would be perfect and you should not encounter any issues!
If you were located in Western Canada, and you wanted to order pens for delivery, all products must be available in stock at our Delivery Only location.
Since the launch of our online store in late 2020, MUJI has worked tirelessly to continuously build the online store and provide customers with authentic MUJI experiences. In mid 2021, MUJI witnessed a nationwide growth in service and reach to most Canadian customers. Now, in 2022, to better serve and match our customers' growing needs, we're excited to announce our transition to move and centralize delivery operations to our dedicated warehouse in Richmond, BC.
Our first step begins with MUJI Metrotown. Starting May 20th, MUJI Metrotown will only offer Online Order Pickup for our household selection. All existing unfulfilled orders will be processed and shipped by the end of May. MUJI Atrium will still continue to offer Online Order pickup for households products and a limited selection of garments products, and delivery to customers in Eastern Canada until further notice.
We thank you for your continued support during this transition period and look forward to serving you in the future.