At this time, MUJI Atrium in Toronto and MUJI Metrotown in Burnaby offer Order Pickup for online purchases made at muji.ca. You can inquire about the possibility of placing items on hold for up to 24 hours at any of our MUJI locations, and purchasing in-store. Please see our Store Info page here.
System limitations prevent the Online E-Commerce (EC) team from switching pickup locations for all orders, especially if the other location does not have the requested items available. You can edit/cancel your order up until 24 hours after your order is placed, and re-order for the correct pickup location. Please see How to Edit or Cancel Orders for more information. If this period has expired, please let the EC team know through the contact form or by emailing us at firstname.lastname@example.org, so we can cancel your order for you.