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Soutien à la clientèle MUJI Canada Support
Customer Support
Customer Support
Have questions related to your order? Interested in an item but don't see it available online?
My Order
Frequently asked: Online Order Pickups
How to Edit or Cancel Online Orders
Request to Change Online Order Pickup Location
Return Policy
Shipments
Shipment Policy
Where can I find my tracking information?
Items in my package arrived broken or damaged.
My package tracking number shows it was delivered but I have not received anything.
Does MUJI Canada ship internationally?
Products
Bulk Order Policy
Does the online inventory match in-store inventory?
The MUJI items I would like to order are unavailable on the online store.
Troubleshooting
"We don't offer shipping to your address." Error Message
Order not placed OR no order confirmation email, but card was charged OR card charged several times
Why do I have to remove certain items in my cart to complete my purchase?
ZIP code does not match billing address
Frequently Asked Questions
Does MUJI offer Birthday Discounts?
Does MUJI offer discounts for students?
Does MUJI offer Gift Cards/Certificates?
Is MUJI hiring?
Why is shipping not available to Quebec?
Store Support
What music is playing at MUJI stores right now?
Store Contact Information
In-Store Issues & Feedback
Furniture Catalogue (GTA & GVA Residents Only)
Product Information
Choosing the Right Pen
My beads sofa cover is missing the zipper tab.
Which products are covered by warranty?